1300SMILES Douglas is the southern branch of the 1300SMILES Townsville network, located at Shop 5 within the Medi-Link healthcare precinct on Angus Smith Drive in Douglas. It sits next to Townsville University Hospital and James Cook University, making it a practical choice for hospital staff, JCU students, and residents of Douglas, Annandale, Wulguru, and Mount Louisa. The clinic is one of four 1300SMILES branches across Townsville, alongside Townsville City, Belgian Gardens, and North Shore.
What this clinic offers
The Douglas branch carries the broadest service mix among the local 1300SMILES clinics. It provides general and preventive dentistry — check-ups, scale and clean, fillings, and extractions — plus cosmetic treatments including porcelain veneers and teeth whitening, restorative work (crowns, bridges, dental implants), wisdom-teeth removal, orthodontics including Invisalign clear aligners, children’s dentistry, and emergency dental care during clinic hours. Out-of-hours dental emergencies are referred to Townsville University Hospital.
Who it suits
The location suits Douglas and Annandale residents, JCU students using the on-campus health pathways, and Townsville University Hospital staff. The implant and orthodontic offerings make it relevant for patients who would otherwise need a referral elsewhere. Saturday opening (8:30 am to 4:00 pm) supports working professionals and families.
Practical access
The clinic is open Monday, Wednesday, Thursday, and Friday from 8:30 am to 5:00 pm, Tuesday until 5:30 pm, and Saturday from 8:30 am to 4:00 pm. Closed Sundays. Validated parking is available in the Medi-Link carpark. Wheelchair-access details are not published on the clinic’s website and should be confirmed by phone.
Health funds and payment
HICAPS on-the-spot claiming is supported for all major Australian private health funds — Bupa, Medibank, HCF, nib, HBF, and CBHS. Bulk-billing is offered for eligible children under the Child Dental Benefits Schedule.
Sources
This profile was last verified on 2026-05-11. If any information is out of date, please tell us.
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Sources and verification
Last verified: 2026-05-11. Report an update.
Frequently asked questions
Where is 1300SMILES Douglas located?
1300SMILES Douglas is at Shop 5, 100 Angus Smith Drive, Douglas QLD 4814, within the Medi-Link healthcare precinct next to Townsville University Hospital and James Cook University. It is the southern branch of the 1300SMILES Townsville network and is a practical option for residents of Douglas, Annandale, Wulguru, and Mount Louisa, as well as hospital staff and JCU students.
Is 1300SMILES Douglas open on Saturdays?
Yes. The clinic opens Saturday from 8:30 am to 4:00 pm. Weekday hours are Monday, Wednesday, Thursday, and Friday from 8:30 am to 5:00 pm, and Tuesday until 5:30 pm. It is closed on Sundays. The practice does not offer after-hours care; out-of-hours dental emergencies are referred to Townsville University Hospital, though same-day emergency care is available during clinic hours.
Which health funds does 1300SMILES Douglas accept?
1300SMILES Douglas offers HICAPS on-the-spot claiming for all major Australian private health funds, including Bupa, Medibank, HCF, nib, HBF, and CBHS. Bulk-billing is also offered for eligible children under the Child Dental Benefits Schedule (CDBS), so families can claim their childrens dental visits where they qualify under the scheme.
Compare this clinic with nearby options.
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