North Ward Health Campus Dental Clinic

The North Ward Health Campus Dental Clinic is a Queensland Health public oral-health service, not a private practice. Access is eligibility-restricted: adults must hold a current Australian Government concession card (Health Care Card, Pensioner Concession Card, or Commonwealth Seniors Health Card) to be eligible, and waiting lists generally apply for non-emergency care. Patients without concession entitlements should book a private clinic instead.

What this clinic offers

For eligible patients, the clinic provides public general and preventive dentistry — check-ups, scale and clean, fillings, simple extractions, and emergency care. Children’s dentistry is delivered through the broader Townsville Hospital and Health Service oral-health pathway. Specialist treatments, cosmetic dentistry, and elective implant or orthodontic work are not part of the public-dental scope and are handled outside this service.

Who it suits

Townsville residents with a current Health Care Card, Pensioner Concession Card, or Commonwealth Seniors Health Card who need affordable general dental care and can wait for a non-emergency slot. Eligible children may also be seen through the linked Queensland Health children’s dental pathway. Emergency dental presentations are triaged through the central call centre — patients with acute pain, swelling, or trauma should phone before attending.

Practical access

The clinic sits within the North Ward Health Campus at 35-38 Gregory Street. Public-dental hours are typically Monday to Friday, 7:30am to 4:00pm (with an earlier 3:00pm close on Wednesday) per the central oral-health service hours. Self-referral is by phone to the central call centre on 1300 300 850, which assesses eligibility and books patients into the appropriate site. Parking and wheelchair-access details are not published on the public oral-health page and should be confirmed when booking.

Eligibility and payment

Care is delivered under Queensland Health’s public dental program — there is no fund-claiming pathway and no HICAPS billing. Eligibility is means-tested via concession-card status; patients who are not eligible should choose a private clinic. Out-of-pocket costs (where any apply) are set under the public-dental fee schedule.

Sources

• Townsville HHS oral health services — official page
• Queensland Health service finder — North Ward Dental Clinic
• My Community Directory — North Ward Health Campus Dental Clinic

This profile was last verified on 2026-05-11. If any information is out of date, please tell us.